The World's first comfortable ski boot is also the only boot you can buy online with complete confidence. Boots purchased online - but not yet skied in - may be exchanged for size or returned for a full refund at no cost to you. If you have skied in them and still are not satisfied, please call us to discuss your issues and get them resolved quickly. We guarantee your satisfaction. Thank you for your interest in Apex Ski Boots. FREE SHIPPING for the Holidays!